Privacy Policy

Effective September 28, 2026 · Snowleopard Labs LLC

In one sentence: no screenshots, no record of your normal browsing, no advertising IDs, no data sold or shared. The data we do keep is a small, deliberate set. Random ID, categories, partner emails, a 7-day record of blocked attempts, and subscription state. The full breakdown is below.

What we do not collect

What we do collect

Who else touches your data

How long we keep things

How to delete your data

Email sworn-support@snowleopard.dev and ask us to delete your account. The Support page lists what to include so we can find your record. We delete it from our live systems within 30 days and confirm by reply. Backup copies age out automatically on the schedule described above; we do not restore a deleted account from them.

Why we collect what we collect

For users in the EU, UK, and other jurisdictions that require a legal basis (GDPR Article 6 and equivalent), here it is:

Your rights

Wherever you live, you can email us to exercise any of these rights. If you live in California, the EU, the UK, or another jurisdiction with its own privacy law, the same address handles those statutory requests; we don't run a separate process.

For California residents: the rights below cover the access, deletion, and correction rights guaranteed by the CCPA / CPRA. Sworn does not sell or share personal information for cross-context behavioral advertising, so the statutory right to opt out of sale or sharing is already a no-op, by design.

International data transfers

Sworn's DNS resolver answers your queries from two United States regions — Virginia (US-East) and Oregon (US-West). Your DNS traffic is processed only in the United States.

Backups are a partial exception, and we'd rather be exact about it. The account database (the random ID, categories, partner addresses and labels, subscription state, and your personal block / allowed lists) is continuously replicated to Cloudflare R2 object storage for disaster recovery, and a copy is pulled once a day to a standby server in Falkenstein, Germany. That standby is not published in DNS, so no device is directed to it and it serves no user traffic; it holds backup copies only, not the live account database. It exists so that losing our US infrastructure and our object storage on the same day does not lose your account. It means a copy of your account record does rest in the EU. We plan to add resolver regions in other parts of the world; if that changes where queries are processed, we'll update this section.

Snowleopard Labs LLC is a US company. For users in the EU and UK, transferring your account data to the US is necessary to provide the service you've signed up for, and we rely on GDPR and UK-GDPR Article 49(1)(b) (transfer necessary for the performance of a contract between the data subject and the controller) as the legal basis for that transfer. We also apply the technical safeguards described elsewhere in this policy: encryption in transit, data minimization, no advertising IDs, no profiling.

Our sub-processors (hosting provider, Resend for email delivery, and Cloudflare for this website and for backup object storage) transfer the operational data described in "Who else touches your data" under their own GDPR transfer safeguards (Standard Contractual Clauses and, where applicable, EU-US Data Privacy Framework certification).

If something goes wrong

If we discover a security problem that exposes your data, we'll post a notice at the top of this page within 72 hours of finding out, and we'll tell the relevant authorities where the law requires us to. For accountability partners, whose email address we hold so we can send the alerts you signed up for, we'll also email directly when a breach affects partner data. For Sworn app users we don't hold an email address, so the notice on this page is the channel you'll learn through; bookmark it if you want to check.

Children

Sworn is set up by adults. If a parent installs Sworn on a kid's phone, the parent is the one who agreed to our terms and picked the categories — the kid never signs in or gives Sworn any information directly. We don't knowingly collect data from children under 13, or under the higher age set by local law (for example, 16 in some EU countries, under GDPR Article 8). If a child's data ends up with us by mistake, email sworn-support@snowleopard.dev and we'll delete it.

If this policy changes

We'll bump the effective date at the top of this page when the policy changes. If you want to know what's current, this page is the source of truth.

Representative in the EU and UK

Snowleopard Labs LLC has not designated a representative in the European Union or the United Kingdom under GDPR Article 27 / UK-GDPR Article 27. The processing we do is narrow and low-risk: minimal personal data (random device ID, blocked-category preferences, partner emails you choose to add), no special-category data under Article 9, no criminal-offence data under Article 10, no profiling, and no automated decisions with legal or similarly significant effects under Article 22. If the nature or scope of our processing materially changes, we'll appoint a representative.

Contact

Snowleopard Labs LLC
sworn-support@snowleopard.dev

The LLC's registered agent address is on file with our state of formation and obtainable via that state's public LLC registry for any matter requiring formal legal service. For privacy, data-subject-rights, and support inquiries, please use the email above. That's how we route every request.